Munie Media
Privacy Policy
Effective date: October 27, 2026
This Privacy Policy explains how Munie Media LLC ("Munie Media," "we," "us") collects, uses, and protects your information when we schedule home assessments on behalf of SHYFT Home.
Information we collect
- Name
- Phone number
- Email address
- Property address and ZIP code
- Utility bill information, used to prepare your home assessment
- Phone call recordings (see below)
How we use your information
We use your information only to:
- Schedule, confirm, remind you of, and reschedule your home assessment
- Prepare for the assessment (for example, reviewing utility bill information)
- Share appointment details with SHYFT Home so it can perform the assessment you requested
- Respond to your questions and requests
SMS and mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. All other categories of information exclude text messaging originator opt-in data and consent.
Call recording
Calls may be recorded for quality and record-keeping purposes, including recording your consent to receive text messages. Call recordings are deleted after 30 days.
Sharing
We do not sell your personal information. We share it only with SHYFT Home to complete your assessment, with service providers who help us operate (for example, scheduling and messaging tools) under confidentiality obligations, or when required by law.
Data retention
We keep your information only as long as needed to schedule and complete your assessment and meet legal obligations, then delete it. Call recordings are deleted after 30 days.
Security
We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure.
Your choices
You may ask us to access, correct, or delete your information by emailing [email protected]. You can stop text messages at any time by replying STOP.
Changes
We may update this policy. Changes take effect when posted on this page.
Contact Us
Munie Media LLC
Bowling Green, KY